
The Customer Success Pro Podcast
This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I will dive into important and relevant topics to help spread knowledge about customer success in order to help companies put the customer at the center of their business. Because at the end of the day when customer are successful, so is the company.
Learn more at: thecustomersuccesspro.com
The Customer Success Pro Podcast
Latest Episodes
The AI-Powered CSM: What It Really Looks Like in 2025

Build Your First Customer Success Retention Program with Parul Bhandari

How to Build Strategic Relationships with Your Customers
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Transforming Customer Success: From Reactive to Proactive

Improve Your Storytelling Skills by 200% and Land Your Next Upsell
