
The Customer Success Pro Podcast
This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I will dive into important and relevant topics to help spread knowledge about customer success in order to help companies put the customer at the center of their business. Because at the end of the day when customer are successful, so is the company.
Learn more at: thecustomersuccesspro.com
Episodes
From CS to Sales Growth: Turning Upsells into New Sales with Ejieme Eromosele
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First time Customer Success Leader to a Revenue Leader with Stijn Smet

Customer Success Metrics That Drive Growth with Jay Nathan

How to Get Promoted into an Enterprise CSM with Caly Agar

Using AI in Your Daily Customer Success Routine with Alex Turkovic
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Leading with Value and Increase Revenue in Customer Success with Madelyn DePrey
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Driving Customer Retention and Customer Growth at Scale with Daphne Costa Lopes
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How to Get Hired in Customer Success in a Tough Job Market with Jared Orr

How to become a Strategic Customer Success Manager with Erika Villarreal

Customer Success Career Path to the C-Suite with Kristi Faltorusso

Psychological Mindset Shift from Reactive to Proactive Customer Success with Rachel Provan

Welcome to The Customer Success Pro Podcast by Anika Zubair
